Who We Serve


Founded in 1983, Merkle RMG provides donation processing, nonprofit solutions, fulfillment, and donor care services to nonprofit organizations that raise funds via direct mail.

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Who We Serve


Merkle RMG has over 21 years of experience providing high-quality remittance processing services to county and local governments.

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Who We Serve


Merkle RMG partners with many of the most respected commercial brands to provide fast, accurate and efficient order management and fulfilment services, combined with responsive inbound customer care & contact center services.

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Industry Insights –

Pushing the Envelope

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You Definitely Need Them More Than They Need You

Recent performance trends confirm that nonprofits are acquiring fewer donors than ever before and retaining less of the donors they acquire.  Lackluster response rates in the low single digits... Read more

Hungry for Data? Our Benchmark Report is Pretty Filling!

Inspired by our industry’s fundraising benchmark reports, Merkle RMG has published our first Nonprofit Donation Processing Benchmark Report.  This report is a quarterly in-depth review of donation... Read more

Really … Why Are Nonprofits Losing Half of Their Donors?

Yes, “why are nonprofits losing half of their donors?” is an important question that fundraisers need to reflect upon.   But it’s not the only question they should be asking themselves, and... Read more

Inside Merkle –

Leading with Care

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There is no Future in the Past

2021 brings us all hope, optimism, and the opportunity to make a difference in the lives of our staff, clients and the communities we serve.

Navigating the Onset of a Pandemic

Everyone faces challenges in their personal lives and work careers. Some of those hurdles are big and some are small with everything in between, but nothing in my experience compares to what we... Read more

A Strategic Refocus for 2019

This month I’ve asked Amy Bobrick, Vice President of Strategy at Merkle Response Management group, to share her journey over the past year of refining and realigning our Rapport offering.