Leadership

Behind our frontline Merkle RMG team is a group of leaders holding a common vision: a company culture where solid science combines with unquestioned ethics to bring you unprecedented care. All of these leaders have been with our firm for many years. Each brings special skills in response processing, direct mail and customer service drawn from experience at numerous firms and industries. All believe in an entrepreneurial workplace that features high employee empowerment, limited management layers, and leadership that stays close to you and the work we do on your behalf.

Kent Grove
Kent Grove
President

Kent was named President of Merkle Response in 2020 and is responsible for the overall management and growth of the company.

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Alex Holtzman
Alex Holtzman
Vice President—Client Engagement

Alex joined the Merkle Response team with a background that includes 10 years of experience developing and fostering long standing client relationships to expand business.

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Jim Stouffer
Jim Stouffer
Vice President—Technology Services

Jim is our resident IT wizard. As Vice President of Technology Services, he oversees security, connectivity, software applications and hardware, and facility/property management.

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Lori Barone
Lori Barone
Vice President—Human Resources

Lori joined the Merkle Response team as Vice President of Human Resources at the start of 2021 and is responsible for leading the People Strategy that aligns with and supports the overall business strategy.

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Amy Bobrick
Amy Bobrick
Vice President—Strategy

As Vice President of Strategy, Amy brings her extensive background in nonprofit and political fundraising to response management.

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Steven L. Gregg
Steven L. Gregg
Vice President—Sales and Marketing

Steve started his career with a nonprofit organization that promoted coffee consumption. You’re welcome, Starbucks.

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