This month I’ve asked Amy Bobrick, Vice President of Strategy at Merkle Response Management group, to share her journey over the past year of refining and realigning our Rapport offering.
Merchant Services from Merkle RMG: Lower Cost Credit Card Processing For All Fundraising Channels
Can you believe we're almost two months into 2019 already?! Hopefully you are on track with your fundraising plans so far and this includes growth in the number and value of donations to your organization. Minimizing the cost of processing those gifts while making it an easy, secure and positive experience for your donors is critical to maximizing the funds that go toward serving your mission.
The Future of Giving
Merkle RMG has been following ISO 9001 standards since 2002, and this month, we’re proud to share that we were just certified to ISO 9001:2015 — the newest and most rigorous version to date.
On May 29, Merkle RMG kicked off a project to expand and reconfigure these high-growth areas to support more staff and activity. But rather than broadening our facility footprint, we’re re-allocating our existing space to the areas that need it most — something we planned for when we bought the facility 11 years ago. This makes supporting our continued growth more sustainable and cost-effective.
As our resident IT wizard, Jim oversees security, connectivity, software applications and hardware, and facility/property management. We rely on him to ensure that our technology and infrastructure support Merkle RMG’s current operations, growth and emerging services.
Helping people is close to my heart, and I love working for a company that shares those values. Every year I lead efforts to organize a company-wide fundraiser benefitting two local nonprofits. And thanks to the support of my colleagues and Merkle RMG leadership, last week’s charity luncheon was the most successful one yet!
As exception services manager at Merkle RMG, I’m proud to be part of a corporate culture that supports its community year round. At Christmas, the company participates in the Salvation Army’s Angel Tree program. Every summer, we hold a food drive to feed Maryland children who don’t have access to their schools’ free meal programs over summer break. And with fall fast approaching, we recently came together to help a local church collect school supplies for needy children throughout Washington County, Maryland, where our facility is located.
Every day at Merkle RMG, we’re entrusted with the two most sensitive things in response management — money and data. And we don’t take this responsibility lightly. It’s our mission to maintain the trust and satisfaction
Just about everything. Well, at least for me. “To be a champion, I think you have to see the big picture. It’s not about winning and losing; it’s about every day working hard and about thriving in a challenge.
Today, I’m excited to introduce and welcome Amy Bobrick to Merkle RMG as our vice president of strategy. In this newly created role, Amy will lead our efforts to develop innovative back-end solutions that help nonprofits get maximum value from the interactions and data captured during donation processing.